As Head of software delivery and Ops of an AI-driven Construction Staffing Platform (SaaS), I built a Pakistan-based delivery center with 15+ team members and designed the operational processes for recruitment, HR, sprint delivery, performance management, and governance.
I created dashboards, KPI systems, and SOPs that gave leadership visibility and enabled the business to function independently of founders. The company’s revenue grew over 20x within two years.
At the AI-Powered Recruitment Platform (SaaS Startup), I built a 15-member engineering and operations team in under three months. I also led product development across 15+ developers and implemented AI automations for recruitment workflows, interview processing, and operational reporting.
Earlier, I implemented Jira and a Scrum framework from scratch at WAFIOS AG, and coached teams at PAYBACK GmbH / American Express Group. I bring experience in Agile delivery and process design, backed by A-CSM, CSM, PSM I, CSPO, and SAFe 5 Agilist certifications.
