Monica Coy

I am a cardiac device specialist with 20 years of hands-on experience in pacemaker, ICD, and ICM device monitoring, programming, and patient follow-up. I trained through multiple device manufacturer programming courses and completed medical assisting technical education.

I perform diagnostic testing, program devices to physician specifications, interpret EKGs and interrogation results, and monitor devices remotely using Medtronic Carelink, Abbott Merlin, Boston Scientific Latitude, and Biotronik Cardiomessenger.

I collaborate closely with electrophysiologists, cardiologists, and care teams to optimize patient outcomes, provide patient education pre- and post-implant, and maintain meticulous procedure and progress records while adhering to HIPAA/PHI standards.

I stay current through ongoing manufacturer training and clinical education and am proficient with Epic, Windows, Teams, Outlook, Word, and Excel to support clinical documentation and communication.