I've architected and delivered Call IQ, a multi-tenant AI Voice Agent platform for lead qualification, appointment booking, call handling, structured analytics, and business automation. I build conversational AI pipelines with OpenAI, Vapi, Twilio, ElevenLabs, Python, FastAPI, and Docker.
At ISAN Data Systems, I developed and deployed Generative AI solutions using OpenAI and Azure AI services, including RAG systems, vector search, workflow automation, and LLM evaluation frameworks. I focus on prompt and context engineering that improves response quality and consistency.
My experience at Rakuten India includes supporting enterprise backend systems, data pipelines, large-scale data platforms, SQL reporting, and Python-based operational automation. I also investigate production incidents and build monitoring workflows.
I'm especially interested in agentic AI, multi-agent orchestration, voice AI, structured data extraction, and CRM-ready enterprise integrations. I've designed AI systems for strategic intelligence, business operations, technical documentation, and information extraction.
