At Infor, I drove OpenTelemetry adoption across two ERPs serving 12,000+ customers, designing the pipeline, sampling strategy, and custom instrumentation for .NET and Java 17 on EKS.
I cut Sumo Logic’s allocated budget by about 20% through query optimization, ingest filtering, and hybrid sampling. I also automated outage remediation, reducing known failure and SOP times by 90%.
At Infor, I built an AI-powered ServiceNow incident-triage pipeline on AWS Bedrock that cut triage time by 30%. I also developed event-driven incident automation that classifies, routes, and deduplicates alerts.
Previously, at Coral-IO Software, I led DevOps and infrastructure engineering across Proxmox, OVH Cloud, and AWS. I built Terraform and Ansible automation, a self-service provisioning platform, and CI/CD and observability systems.
