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Meghana Menon

@meghanamenon1

Product Analyst leveraging 10 years to monitor product health, drive insights, and align teams through scalable analytics.

India
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What I'm looking for

I’m looking for a role where I can own product health metrics, build scalable dashboards, run RCA to reduce customer issues, and partner with cross-functional stakeholders and vendors to drive operational improvements.

I’m a data-driven Product Analyst with 10 years of experience focused on product health monitoring, dashboarding, and operational execution. I translate business problems into actionable insights and scalable reporting to help teams move faster with confidence.

In my current role at KREDIT.PE, I own product health monitoring by tracking key operational and customer metrics, enabling earlier identification of risk areas and prioritization of fixes. I also lead voucher lifecycle management—tracking, validation, issue resolution—and partner across Business, Ops, and Vendors to minimize voucher failures and protect customer experience.

I’m strong in cross-functional alignment and operational problem solving. I manage vendor workflows and coordination for timely execution, reporting, and business requirements, while using Root Cause Analysis (RCA) to drive meaningful improvements.

Across previous leadership-ready reporting roles, I built Power BI and Metabase dashboards using SQL and Google Sheets, owned CSAT performance reporting, and supported process improvement and reporting automation (RPA) to reduce manual effort. I bring Lean Six Sigma Yellow Belt discipline to Critical Thinking, Decision Making, and effective stakeholder communication.

Experience

Work history, roles, and key accomplishments

KR
Current

Product Analyst

Kredit.pe

Oct 2025 - Present (6 months)

Owned product health monitoring by tracking operational and customer KPIs through dashboards, enabling faster identification of risk areas and prioritization of fixes. Managed voucher lifecycle (tracking, validation, issue resolution), performed RCA, and coordinated vendor workflows to minimize voucher failures and support a smooth customer experience.

FL

Assistant Manager

Flipkart

Aug 2018 - Oct 2025 (7 years 2 months)

Built leadership-ready Power BI dashboards to track operational bottlenecks and key business metrics, while owning CSAT performance reporting and running RCA on customer pain points. Drove weekly/monthly KPI tracking and supported reporting automation (RPA) to reduce manual effort and improve decision-making.

Education

Degrees, certifications, and relevant coursework

Kristu Jayanti College logoKC

Kristu Jayanti College

Bachelor of Computer Applications, Computer Applications

2011 - 2013

Completed a BCA (Bachelor of Computer Applications) program at Kristu Jayanti College in Bangalore from 2011 to 2013.

Tech stack

Software and tools used professionally

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