Md Adnan Ullah

I am a highly motivated IT professional with 5 years of experience in managing major incidents within IT and service operations. My role as a Technical Solution Analyst at Oracle Cerner has equipped me with the skills to lead cross-functional teams, ensuring swift resolution of critical incidents while minimizing downtime and maximizing business continuity.

My expertise lies in incident management, root cause analysis, and continuous improvement processes. I excel in high-pressure environments, consistently delivering exceptional service to clients and stakeholders. I am dedicated to fostering strong communication and relationships among teams, which enhances overall incident management performance.