Open to opportunities

Mbuso Mdaka

@mbusomdaka

I am an IT Support Consultant specializing in network troubleshooting, systems administration, and reliable technical customer support.

South Africa

Message

What I'm looking for

I seek hands-on IT support or network administration roles where I can troubleshoot complex network issues, improve infrastructure stability, and grow technical leadership within a collaborative, service-oriented team.

I am an IT Support Consultant with extensive experience troubleshooting and resolving technical issues across networks and systems.

I install, configure, and maintain network equipment, assist clients with connectivity problems, and monitor infrastructure to ensure optimal performance. I document and track service requests and use tools such as Wireshark, SolarWinds, and network simulators to diagnose and resolve issues efficiently.

I combine a strong work ethic, leadership, and customer-focused service, and I have supported teams with office administration and reporting as part of my broader IT roles. I aim to deliver measurable improvements in uptime and user satisfaction while growing my technical responsibilities.

Experience

Work history, roles, and key accomplishments

General Office Administration Intern

Webber Wentzel

Mar 2022 - Jul 2022 (4 months)

Managed office correspondence, maintained filing systems, and coordinated meetings and events to improve administrative efficiency. Provided executive support and prepared reports and documentation for senior staff.

Office Administration Scheduling Meeting Coordination document preparation Executive Support Communication