Mbuso Mdaka
@mbusomdaka
I am an IT Support Consultant specializing in network troubleshooting, systems administration, and reliable technical customer support.
What I'm looking for
I am an IT Support Consultant with extensive experience troubleshooting and resolving technical issues across networks and systems.
I install, configure, and maintain network equipment, assist clients with connectivity problems, and monitor infrastructure to ensure optimal performance. I document and track service requests and use tools such as Wireshark, SolarWinds, and network simulators to diagnose and resolve issues efficiently.
I combine a strong work ethic, leadership, and customer-focused service, and I have supported teams with office administration and reporting as part of my broader IT roles. I aim to deliver measurable improvements in uptime and user satisfaction while growing my technical responsibilities.
Experience
Work history, roles, and key accomplishments
General Office Administration Intern
Webber Wentzel
Mar 2022 - Jul 2022 (4 months)
Managed office correspondence, maintained filing systems, and coordinated meetings and events to improve administrative efficiency. Provided executive support and prepared reports and documentation for senior staff.
Education
Degrees, certifications, and relevant coursework
Afrihost
Certificate, Computer Networking
Completed a computer networking program at Afrihost, covering network setup, configuration, and troubleshooting.
Boilermaker (Red Seal)
Red Seal Certification, Boilermaking
Completed Red Seal Boilermaker certification in November 2019.
Highveld Secondary School
Matric, Secondary Education
2008 - 2013
Completed Matric at Highveld Secondary School from 2008 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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