Maxwell Shepley-Speers
@maxwellshepleyspeers
Dynamic Project Manager with extensive experience in retail and product management.
What I'm looking for
I am a dynamic and results-oriented Project Manager with over 8 years of upper management experience in the retail sector and 1 year as a Product Manager in the bakery industry. My proven ability to lead teams, manage complex projects, and drive sales growth through strategic planning and market analysis sets me apart in my field. I am passionate about utilizing my extensive retail management background and recent product management experience to deliver successful projects and drive business success.
In my current role as a Product Manager at The Spice Rack, I manage the end-to-end product lifecycle for new bakery items, collaborating closely with the bakery team to refine recipes and develop products that align with market demand. My experience includes managing supplier relationships, negotiating contracts, and analyzing product performance metrics to maximize profitability and customer satisfaction. I have also implemented standard operating procedures for dough preparation, significantly improving efficiency and product consistency.
Previously, as an Assistant Manager at LUSH, I supported daily operations and contributed to a 15% increase in store performance. I led a team of over 20 employees, ensuring high levels of customer service and engagement. My role involved monitoring inventory levels, managing stock replenishment, and assisting in budget management, which resulted in a 10% reduction in operational costs. I am committed to continuous improvement and fostering strong relationships with suppliers and vendors to ensure timely and efficient stock deliveries.
Experience
Work history, roles, and key accomplishments
Product Manager
The Spice Rack
Jan 2024 - Present (1 year 5 months)
Managed the end-to-end product lifecycle for new bakery items, from concept to launch, ensuring alignment with market demand. Collaborated with the bakery team to refine recipes and developed new products, while managing supplier relationships and negotiating contracts for optimal costs. Analyzed product performance metrics to maximize profitability and customer satisfaction, and implemented SOPs
Assistant Manager
LUSH
Apr 2019 - Present (6 years 2 months)
Supported the General Manager in daily operations, contributing to a 15% increase in store performance and leading a team of 20+ employees to ensure high customer service. Monitored inventory levels and managed stock replenishment, while assisting in budget management and expense control, resulting in a 10% reduction in operational costs. Developed strong relationships with suppliers and vendors t
Manager, Head of Training
Hot Topic
Feb 2015 - Present (10 years 4 months)
Conducted regular training sessions on sales techniques, product knowledge, and customer service, enhancing employee skills and confidence. Handled customer inquiries and resolved complaints, maintaining high customer satisfaction. Analyzed sales data and customer feedback to identify trends, informing strategic decisions and improving product offerings, while evaluating training program effective
Education
Degrees, certifications, and relevant coursework
University of Massachusetts, Amherst
Bachelors of Business Administration, Business Administration
Studied business administration at the University of Massachusetts, Amherst. Gained knowledge in various aspects of business operations and management.
Availability
Location
Authorized to work in
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