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Matias do Campo Pascuzzi

@matiasdocampopascuzz

Network Operations Center Engineer at Telecentro monitoring ISP networks and supporting critical incidents under enterprise SLAs.

Argentina

Message

At Telecentro, I monitor, operate, and support ISP broadband infrastructure and corporate clients across IP, HFC, RPHY, and GPON networks.

I handle Tier 2 and Tier 3 troubleshooting and incident resolution, and support Layer 2 and Layer 3 corporate services. I also operate carrier-grade Cisco infrastructure and track network performance and quality of service.

Before Telecentro, I worked in Technical Support at TVMUNDUS, maintaining IT infrastructure and supporting web platforms and internal systems. My training includes Cisco CCNA Routing & Switching and front-end development.

Experience

Work history, roles, and key accomplishments

Current

Network Operations Center Engineer

Current

Telecentro

Jul 2018 - Present (8 years 3 months)

Responsible for the monitoring, operation, and support of the ISP's broadband infrastructure and corporate clients. Handles 24/7 monitoring, Tier 2/3 troubleshooting, and incident resolution for IP, HFC, RPHY, and GPON networks.

Grafana Centreon ViaPath Solutions StrataSync MOICA MIRA5 CRM CMTS GPON Cisco ASR 9000 IOS XR Nexus 5000 9000 NCS 5500 Cisco CBR 8 Cisco 2960 SG350 C881 Layer 2 Layer 3 VPN QoS

Technical Support

TVMUNDUS

Feb 2013 - Jan 2018 (4 years 11 months)

Provided technical administration and maintenance of the digital media outlet's IT infrastructure, including support for web platforms, internal systems, servers, and network connectivity.

IT Infrastructure server management Network Connectivity Web Platform Technical Support