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Mathias NievesMN
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Mathias Nieves

@mathiasnieves

I build scalable Salesforce automation and integrations for global enterprise clients.

Uruguay
Message

At TCS, I build Salesforce solutions for IBM’s Spanish Public Sector, including an Agentforce AI agent that automates end-to-end customer interactions across external systems.

I previously automated Meritage Homes’ DocuSign reminder process with Batch, Scheduled, and Queueable Apex, eliminating manual work and increasing buyer signature velocity by 35%. I also improved the Salesforce-to-Qualia order integration by resolving duplicate submissions, missing credentials, and retry handling.

Across Honeywell and Johnson & Johnson, I’ve configured Salesforce environments, secure access models, custom Apex and Flow processes, and interfaces built with LWC, Visualforce, and Aura. I’m a five-times certified Salesforce developer experienced in REST and SOAP integrations.

Experience

Work history, roles, and key accomplishments

TC
Current

Senior Salesforce Developer

Jan 2026 - Present (8 months)

Designed, built, and deployed an Agentforce AI agent automating end-to-end customer interactions, integrating Salesforce with multiple external systems. Implemented conversational workflows and intent identification logic to route and resolve user queries.

Education

Degrees, certifications, and relevant coursework

Universidad ORT del Uruguay logoUU

Universidad ORT del Uruguay

Software Engineering, Software Engineering

Pursued a degree in Software Engineering at Universidad ORT del Uruguay, completing in 2022.

IR

Instituto Tecnológico CTC Rosario

Programmer Analyst, Programmer Analyst

2020 - 2021

Completed a Programmer Analyst program at Instituto Tecnológico CTC Rosario from 2020 to 2021.

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