Mathew Joseph

Participated in a job simulation as an analyst on Mastercard’s Security Awareness Team, identifying and reporting security threats while implementing training courses for improved security awareness.

Completed a cybersecurity threat analysis simulation, researching vulnerabilities and drafting guidance for teams on vulnerability remediation while utilizing Python for ethical hacking.

Engaged in a job simulation focused on identifying cybersecurity threats, analyzing emails, and investigating potential threats using packet capture analysis.

Provided support to customers with sales inquiries, showcasing expertise in policy adherence and customer engagement. Ensured high levels of customer satisfaction through effective communication and problem-solving.

Developed an Intrusion Detection System using Genetic Algorithms and K-Nearest Neighbors to enhance network security through optimized machine learning models for anomaly detection.

Monitored and reported non-compliant activities, ensuring adherence to quality standards. Mentored new hires and engaged with clients to optimize service delivery and performance across multiple teams.

Delivered customer support via email, ensuring timely and accurate resolution of client issues while maintaining a strong understanding of customer requirements and company policies.

Grade: Distinction

Completed a Master of Science in Artificial Intelligence with Distinction, focusing on advanced AI methodologies and their applications in various fields.