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Mateo Roizman

@mateoroizman

Software engineer focused on backend systems and reliable AI workflows, building production LLM pipelines for real business impact.

Spain
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What I'm looking for

I’m looking for a team where I can build reliable backend + production AI systems—partnering across product and engineering to reduce latency and cost, ensure safety/compliance, and measure impact with strong evaluation and feedback loops.

I’m a software engineer with a strong focus on backend systems and AI-driven workflows. Recently, I’ve been building production systems that use LLMs to solve real business problems at scale, with special emphasis on making models reliable and cost-effective in production.

At Inditex, I helped redesign a customer support automation system into a multi-stage pipeline with retrieval, validation, and response generation—improving latency by ~50% and significantly lowering inference costs while keeping accuracy at a good level. I built semantic retrieval with embeddings to ground responses in internal knowledge, added robust failure-handling (early-exit validation, fallback routing, and escalation to human agents), and implemented evaluation/feedback loops so product teams could trace decisions and iteratively improve performance. I also designed and operated distributed, event-driven infrastructure using Kafka, microservices, and caching to support high-volume, low-latency interactions under real-world constraints like rate limits, API failures, and noisy inputs (including peak events such as Black Friday).

Experience

Work history, roles, and key accomplishments

ND

Tech Lead

NTT Data

May 2024 - Jun 2025 (1 year 1 month)

Designed and implemented a multi-stage LLM pipeline for customer support using retrieval, validation, and response generation. Reduced system latency by ~50%, lowered inference costs by decomposing a monolithic model, and improved real-world reliability with failure handling and evaluation/feedback loops.

TH

Tech Lead

Teladoc Health

Jan 2022 - Feb 2024 (2 years 1 month)

Led a global team of five engineers by defining technical designs and aligning implementation strategy with product requirements. Helped deliver the Unified Clinical Platform using hexagonal architecture and microservices to support GDPR-aligned patient history data and Azure tenant integrations.

Education

Degrees, certifications, and relevant coursework

Universidad del Salvador logoUS

Universidad del Salvador

IT Engineer, Information and Communication Technologies

2020 -

Grade: 8.21

Pursuing an IT Engineer degree at Universidad del Salvador since 2020; studies are currently paused to emigrate to Spain with plans to continue at Universidad de Valencia.

Universidad del Salvador logoUS

Universidad del Salvador

System Analyst, Information and Communication Technologies

2020 - 2023

Grade: 7.98

Completed an intermediate System Analyst program at Universidad del Salvador from 2020 to 2023.

ORT Argentina logoOA

ORT Argentina

Chemistry Technician, Information and Communication Technologies

2013 - 2016

Completed training as a Chemistry Technician at ORT Argentina in Buenos Aires from 2013 to 2016.

Tech stack

Software and tools used professionally

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