Mateo Roizman
@mateoroizman
Software engineer focused on backend systems and reliable AI workflows, building production LLM pipelines for real business impact.
What I'm looking for
I’m a software engineer with a strong focus on backend systems and AI-driven workflows. Recently, I’ve been building production systems that use LLMs to solve real business problems at scale, with special emphasis on making models reliable and cost-effective in production.
At Inditex, I helped redesign a customer support automation system into a multi-stage pipeline with retrieval, validation, and response generation—improving latency by ~50% and significantly lowering inference costs while keeping accuracy at a good level. I built semantic retrieval with embeddings to ground responses in internal knowledge, added robust failure-handling (early-exit validation, fallback routing, and escalation to human agents), and implemented evaluation/feedback loops so product teams could trace decisions and iteratively improve performance. I also designed and operated distributed, event-driven infrastructure using Kafka, microservices, and caching to support high-volume, low-latency interactions under real-world constraints like rate limits, API failures, and noisy inputs (including peak events such as Black Friday).
Experience
Work history, roles, and key accomplishments
Software Engineer
Capitole Consulting
Jul 2025 - Present (11 months)
Contributed to development of high-availability backend systems supporting emergency services operations under strict security and compliance constraints. Designed reliable, fault-tolerant, low-latency services for safe handling of sensitive data.
Tech Lead
NTT Data
May 2024 - Jun 2025 (1 year 1 month)
Designed and implemented a multi-stage LLM pipeline for customer support using retrieval, validation, and response generation. Reduced system latency by ~50%, lowered inference costs by decomposing a monolithic model, and improved real-world reliability with failure handling and evaluation/feedback loops.
Tech Lead
Teladoc Health
Jan 2022 - Feb 2024 (2 years 1 month)
Led a global team of five engineers by defining technical designs and aligning implementation strategy with product requirements. Helped deliver the Unified Clinical Platform using hexagonal architecture and microservices to support GDPR-aligned patient history data and Azure tenant integrations.
Full Stack Developer
Teladoc Health
Mar 2021 - Dec 2021 (9 months)
Developed a physician/provider application for scheduling and remotely attending multiple patients within Microsoft Teams across mobile and desktop. Enabled clinicians to review, annotate, and escalate patients while tracking upcoming work from their devices.
Software Developer
Cuatro Lados
Mar 2017 - Feb 2021 (3 years 11 months)
Served as the main developer for an Argentine startup building general online products. Delivered software development work aligned to product needs and ongoing operations.
Education
Degrees, certifications, and relevant coursework
Universidad del Salvador
IT Engineer, Information and Communication Technologies
2020 -
Grade: 8.21
Pursuing an IT Engineer degree at Universidad del Salvador since 2020; studies are currently paused to emigrate to Spain with plans to continue at Universidad de Valencia.
Universidad del Salvador
System Analyst, Information and Communication Technologies
2020 - 2023
Grade: 7.98
Completed an intermediate System Analyst program at Universidad del Salvador from 2020 to 2023.
ORT Argentina
Chemistry Technician, Information and Communication Technologies
2013 - 2016
Completed training as a Chemistry Technician at ORT Argentina in Buenos Aires from 2013 to 2016.
Availability
Location
Authorized to work in
Job categories
Skills
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