Open to opportunities

Masha Majeed

@mashamajeed

Message

I resolve denied claims and improve US healthcare revenue cycle performance.

India

Message

What I'm looking for

I'm looking to contribute to US healthcare RCM, claims follow-up, denials resolution, appeals, compliance, and process improvement work where I can improve reimbursement outcomes and claim turnaround times.

At Paras Health, I follow up on denied, underpaid, and outstanding claims, investigate reimbursement discrepancies, and prepare appeals for commercial and government payers. I reduced claims turnaround time by 95% through rigorous audits and automated tracking systems while maintaining 100% compliance with billing standards.

I’ve also managed operations for a 200-bed tertiary care facility, leading 160+ staff across clinical departments and using operational KPIs to drive accountability and continuous improvement.

My BDS background and ongoing MHA studies give me a practical understanding of clinical documentation, coding accuracy, patient journeys, and the end-to-end claim lifecycle.

Experience

Work history, roles, and key accomplishments

Current

Executive – Medical Claims & Credit Panels

Current

Paras Health

Dec 2024 - Present (1 year 8 months)

Follow up on denied, underpaid, and outstanding claims, achieving a 95% reduction in TAT through rigorous audit and automated tracking systems. Investigate claim discrepancies, prepare and submit appeals, and communicate with payers to resolve reimbursement issues.

Follow up Denials Management Appeals US Healthcare RCM Medical Billing Medicare Guidelines EOB Review ICD 10 CPT Coding HIPAA compliance MS Word

Hospital Operations Manager (Asst. Medical Superintendent)

Paras Health

Dec 2023 - Dec 2024 (1 year)

Oversaw daily operations of a 200-bed tertiary care facility, managing 160+ staff and tracking productivity and quality standards. Compiled and presented operational KPIs, led clinical file audits, and managed physician payroll and scheduling.

Operations Management Staff Management KPI Reporting Clinical Auditing Regulatory Compliance Payroll Management Scheduling

Operations Coordinator – Medical / Cath Lab / Discharge

Paras Health

May 2023 - Dec 2023 (7 months)

Optimized end-to-end patient journeys from admission through discharge, tracking TAT and ensuring documentation met clinical and financial requirements. Coordinated Cath Lab operations with strict safety protocol adherence, improving bed turnover rates.

Patient Flow Management Discharge Planning Documentation TAT Tracking

Associate Dentist

Private Dental Clinics

Jan 2020 - Jan 2023 (3 years)

Managed comprehensive patient records, diagnostic data, and treatment documentation, building a strong foundation in accurate clinical documentation relevant to medical coding and billing.

Clinical Documentation Diagnostic Data Medical Coding Medical Billing