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Mary Rose User

@maryroseuser

Process Analyst at 365 DESIGN RETAIL INC / STRAIGHTFORWARD automating inventory workflows with AppSheet and Google Apps Script.

Philippines

Message

What I'm looking for

I'm ready to bring my outward mindset to a global team that values hard work and innovation.

At 365 DESIGN RETAIL INC / STRAIGHTFORWARD, I lead physical inventory counts and investigate discrepancies to keep WMS records aligned with stock on the floor. I also use sales data and 5 Whys and Fishbone analysis to improve inventory and workflows.

As Warehouse Admin Team Lead at 365 DESIGN RETAIL INC / STRAIGHTFORWARD, I built custom AppSheet and Google Apps Script tools for live inventory tracking and faster data entry. I also streamlined WMS processes and monitored warehouse KPIs.

Earlier, I planned production and inventory at BESTPRINT TEXTILE INC and coordinated warehouse operations at FIRST MEYCAUAYAN COLD STORAGE. My background also includes customer service at TELEPERFORMANCE, and I'm ready to bring my process improvement mindset to a global team that values hard work and innovation.

Experience

Work history, roles, and key accomplishments

Current

Inventory Control & Process Improvement Specialist

Current

365 Design Retail Inc / Straightforward

Mar 2025 - Present (1 year 7 months)

Led physical counts to ensure ERP/WMS records matched stock, investigated discrepancies, optimized inventory, and used 5 Whys and Fishbone analysis for process improvement. Created visual SOP maps and monitored KPIs like Turnover Ratio and Order Accuracy.

ERP WMS Inventory Management Data Analysis Process Improvement 5 Whys Fishbone Diagrams SOP Mapping KPI Tracking

Warehouse Admin Team Lead

365 Design Retail Inc / Straightforward

Feb 2024 - Mar 2025 (1 year 1 month)

Streamlined WMS processes, built custom automation tools with AppSheet and Google Apps Script, monitored KPIs, managed cycle counts, coordinated logistics, and ensured quality assurance for incoming stock.

WMS Appsheets Google Apps Script Automation KPI Monitoring Inventory Management Logistics Coordination Quality Assurance

Customer Service Representative

Teleperformance

Aug 2023 - Jan 2024 (5 months)

Educated members on plan benefits, handled account inquiries and billing, resolved sensitive issues with empathy, and built lasting trust with members.

Customer Service Benefits Education Account Management Problem Solving Communication Skills

Production Planner and Inventory

Bestprint Textile Inc

May 2023 - Aug 2023 (3 months)

Developed production schedules, managed stock levels, monitored timelines, led a team, and transformed production data into actionable reports.

Production Planning Inventory Management Team Leadership Data Analysis Cost Reduction

Warehouse Coordinator

First Meycauayan Cold Storage

Aug 2022 - Dec 2022 (4 months)

Managed daily warehouse functions, directed flow of goods, executed production and shipping schedules, verified inventory, and handled purchasing and administrative support.

Warehouse operations Logistics Inventory Verification Purchasing Data Entry