Mary Adindu
@maryadindu
Detail-oriented Administrative and Customer Service Professional with 12+ years experience.
What I'm looking for
I am a dedicated Administrative and Customer Service Professional with over 12 years of experience in executive support, client relations, and office management. My career has been defined by my ability to handle customer inquiries with empathy and ensure seamless operations. I am skilled in managing correspondence, coordinating tasks, and supporting business processes to enhance efficiency.
Throughout my career, I have demonstrated a commitment to workflow optimization and problem-solving. My proficiency in CRM management, particularly with HubSpot, alongside my expertise in Google Workspace, has allowed me to improve customer engagement and streamline operations. I take pride in my ability to enhance workplace productivity and deliver high-quality service while maintaining confidentiality.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
SHOTE & CO
Jan 2012 - Present (13 years 5 months)
As an Administrative Assistant, I manage emails, phone calls, and official correspondence while coordinating the principal partner's schedule. I ensure seamless communication, maintain records, prepare reports, and provide administrative support to various teams. My role includes client interaction, office management, and overseeing inventory.
Front Desk/Admin Assistant
ANN & AM CIVIL/ELECTRICAL ENGINEERING CO. LTD
Jan 2009 - Dec 2010 (1 year 11 months)
In my role as Front Desk/Admin Assistant, I greeted clients and managed phone inquiries while scheduling meetings and coordinating appointments. I also handled documentation, enforced security protocols, and assisted in procurement and inventory management for engineering materials.
Secretary/Receptionist
MAX STRUCTURAL CONCEPT LTD
Jan 2005 - May 2009 (4 years 4 months)
As a Secretary/Receptionist, I managed documentation, correspondence, and appointment scheduling. I coordinated travel logistics, processed financial transactions, and oversaw office functions while ensuring efficient workflow and budget tracking.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Diploma, Human Resources Management
2017 - 2017
Completed a Diploma in Human Resources Management, emphasizing recruitment, employee relations, and organizational development.
NICA/Chartered Institute of Administration
Certificate, Corporate Administration and Finance
2013 - 2013
Achieved a Certificate in Corporate Administration and Finance, focusing on corporate governance, financial management, and administrative practices.
Nigerian College of Administration
Diploma, Business Studies
2012 - 2012
Earned a Diploma in Business Studies, covering essential business concepts, practices, and administrative skills.
Imo State University
Bachelor of Science, Management
2012 - 2012
Completed a Bachelor of Science in Management, focusing on the principles of management, organizational behavior, and strategic planning.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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