MA
Open to opportunities

Mary Adindu

@maryadindu

Detail-oriented Administrative and Customer Service Professional with 12+ years experience.

Nigeria

What I'm looking for

I am looking for a role that values communication, teamwork, and growth opportunities.

I am a dedicated Administrative and Customer Service Professional with over 12 years of experience in executive support, client relations, and office management. My career has been defined by my ability to handle customer inquiries with empathy and ensure seamless operations. I am skilled in managing correspondence, coordinating tasks, and supporting business processes to enhance efficiency.

Throughout my career, I have demonstrated a commitment to workflow optimization and problem-solving. My proficiency in CRM management, particularly with HubSpot, alongside my expertise in Google Workspace, has allowed me to improve customer engagement and streamline operations. I take pride in my ability to enhance workplace productivity and deliver high-quality service while maintaining confidentiality.

Experience

Work history, roles, and key accomplishments

SC
Current

Administrative Assistant

SHOTE & CO

Jan 2012 - Present (13 years 5 months)

As an Administrative Assistant, I manage emails, phone calls, and official correspondence while coordinating the principal partner's schedule. I ensure seamless communication, maintain records, prepare reports, and provide administrative support to various teams. My role includes client interaction, office management, and overseeing inventory.

AL

Front Desk/Admin Assistant

ANN & AM CIVIL/ELECTRICAL ENGINEERING CO. LTD

Jan 2009 - Dec 2010 (1 year 11 months)

In my role as Front Desk/Admin Assistant, I greeted clients and managed phone inquiries while scheduling meetings and coordinating appointments. I also handled documentation, enforced security protocols, and assisted in procurement and inventory management for engineering materials.

Education

Degrees, certifications, and relevant coursework

UL

University of Lagos

Diploma, Human Resources Management

2017 - 2017

Completed a Diploma in Human Resources Management, emphasizing recruitment, employee relations, and organizational development.

NA

NICA/Chartered Institute of Administration

Certificate, Corporate Administration and Finance

2013 - 2013

Achieved a Certificate in Corporate Administration and Finance, focusing on corporate governance, financial management, and administrative practices.

NA

Nigerian College of Administration

Diploma, Business Studies

2012 - 2012

Earned a Diploma in Business Studies, covering essential business concepts, practices, and administrative skills.

IU

Imo State University

Bachelor of Science, Management

2012 - 2012

Completed a Bachelor of Science in Management, focusing on the principles of management, organizational behavior, and strategic planning.

Tech stack

Software and tools used professionally

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Mary Adindu - Administrative Assistant - SHOTE & CO | Himalayas