Marvellous Uweshi
@marvellousuweshi
Reliable Virtual Assistant committed to exceptional client service.
What I'm looking for
As a certified Virtual Assistant, I bring a wealth of experience in administrative support, ensuring operational efficiency and exceptional service delivery. My background includes managing complex schedules, organizing digital files, and enhancing communication processes for clients. I thrive in fast-paced environments where I can utilize my skills to streamline operations and improve client satisfaction.
During my tenure as an Administrative Virtual Assistant at Lunnikel Empire Limited, I successfully managed the CEO’s inbox, organized over 200 emails weekly, and maintained a 98% response rate within 24 hours. I developed a customized task-tracking system that improved accountability and reduced operational delays significantly. My proactive approach has led to increased client retention and satisfaction, demonstrating my commitment to excellence in every task I undertake.
I am passionate about continuous learning and have gained hands-on experience in core Virtual Assistant tasks through my training at ALX_Africa. I am proficient in using various project management tools and am dedicated to enhancing my skills to better serve my clients. I look forward to contributing my expertise to a dynamic team.
Experience
Work history, roles, and key accomplishments
Administrative Virtual Assistant
Lunnikel Empire Limited
Feb 2023 - Present (2 years 5 months)
Managed the CEO's inbox, organized over 200+ weekly emails, flagged priorities, and ensured 98% response rate within 24 hours. Organized and maintained 500+ digital files, ensuring quick access, version control, and improved team collaboration. Scheduled and coordinated 20+ meetings weekly, reducing scheduling conflicts by 85%.
Virtual Assistant Trainee
ALX_Africa
Gained hands-on experience in core VA tasks including email management, calendar scheduling, and client communication. Learned how to use project management tools like Trello and Asana to organize tasks, track progress, and support team collaboration. Applied time management strategies and practiced task prioritization in simulated client scenarios to enhance efficiency and meet tight deadlines.
Education
Degrees, certifications, and relevant coursework
Delta State University
BEd. Health and Safety Education, Health and Safety Education
Studied Health and Safety Education at Delta State University. Gained knowledge in health and safety principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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