Marsha Mckay
@marshamckay
Dedicated RN Case Manager with expertise in patient care coordination.
United StatesWhat I'm looking for
As a Registered Nurse with a Bachelor of Science in Nursing, I have dedicated my career to enhancing patient care through comprehensive case management. My experience spans over a decade, during which I have honed my skills in acute care, medical-surgical, and geriatric nursing. I am passionate about improving health outcomes for patients with complex medical conditions, and I thrive in collaborative environments where I can work closely with healthcare providers to ensure the best possible care for my patients.
Currently, I serve as a Registered Nurse Case Manager at Christiana Care Health System, where I remotely provide telephonic case management and develop individualized care plans. My role involves collaborating with primary care physicians, health insurance companies, and other healthcare professionals to coordinate care effectively. I am also an active member of the readmission review committee, where I analyze medical records to identify quality of care incidents and propose improvements. My commitment to patient education and advocacy drives my work, and I take pride in mentoring new nurses and contributing to a supportive healthcare environment.
Experience
Work history, roles, and key accomplishments
Registered Nurse Case Manager
Christiana Care Health System
Jan 2018 - Present (7 years 6 months)
Remotely provides telephonic case management and develops individualized plans of care to meet specific member needs, contributing to NCQA guidelines. Collaborates with various healthcare providers to coordinate member care and works independently to identify and resolve member problems.
Registered Nurse
Cadia Healthcare
Jan 2016 - Dec 2020 (4 years 11 months)
Ensured nursing documentation reflected care plan adherence and reviewed care plans for appropriate resident goals and revisions. Directed the day-to-day functions of nursing assistants and completed necessary documentation for resident incidents.
Registered Nurse on Medical/Surgical Unit
Christiana Care Health System
Jan 2011 - Dec 2018 (7 years 11 months)
Performed and documented patient assessments throughout hospital stays, utilizing the nursing process of assessing, planning, implementing, and evaluating. Administered medication safely based on medical orders and served as a mentor and preceptor to new nurses.
Safety Companion
Christiana Care Health System
Jan 2009 - Dec 2011 (2 years 11 months)
Provided one-on-one observation and assistance to patients at risk of self-harm or with behavioral problems. Assisted with supportive care such as vital signs, blood glucose testing, and nutritional assistance.
Education
Degrees, certifications, and relevant coursework
Delaware State University
Bachelor of Science in Nursing, Nursing
Grade: Honors
Graduated with Honors from Delaware State University in May 2011 with a Bachelor of Science in Nursing (BSN). This program provided a strong foundation in nursing principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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