Mansoor Ahmed
@mansoorahmed5
Software Engineer at Systems Ltd building Java services and automation that removed two tiers of manual production support.
IrelandWhat I'm looking for
At Systems Ltd, I built an automated triage service for an incident-management platform that detected, diagnosed, and mitigated recurring failures, removing two tiers of manual production support.
I also optimized its high-volume chat-log processing path, cutting customer escalation response time by 30%. For the consuming frontend team, I built secured Java and Spring Boot REST APIs to documented, versioned contracts while preserving compatibility.
At Teleflex, I rebuilt a production data integration pipeline with rate-limit-aware retries and exponential back-off. That cut processing time by 20%, and I root-caused two production failures the wider team couldn’t resolve.
On the Roads & Transport Authority platform, I integrated OpenAI APIs and Spring AI into a sales dashboard with validation for generated output, improving forecasting accuracy by 25% and reducing reporting effort by 40%. I also build public projects, including a four-microservice Java and Spring Boot platform and a browser-based Python data-structures debugger.
Experience
Work history, roles, and key accomplishments
Cut data processing time by 20% on a production integration pipeline by rebuilding it with rate-limit-aware exponential back-off and retry handling. Delivered data features for 8 stakeholders across Finance and Operations by settling schema and ownership before implementation.
Software Engineer (Consultant, Application Development)
Systems Ltd
Jan 2024 - Sep 2025 (1 year 8 months)
Cut customer escalation response time by 30% on an incident-management platform by optimizing algorithms and data structures. Removed 2 full tiers of manual production support by building an automated triage service and eliminating underlying causes. Improved feature delivery timelines by 20% by building secured RESTful APIs to documented, versioned contracts.
Software Engineer (Junior Consultant, Application Development)
Roads & Transport Authority
Jan 2022 - Jan 2024 (2 years)
Improved client satisfaction on a live, high-traffic public-sector platform by delivering 24 consecutive months of updates. Raised forecasting accuracy by 25% and cut reporting effort by 40% by integrating OpenAI APIs and Spring AI with validated output paths.
Software Engineer (Associate Consultant, Application Development)
Systems Ltd
Jan 2020 - Jan 2022 (2 years)
Delivered backend services and web interfaces across 3 domains of a national mobile operator platform. Caught regressions before release across 2 layers by defining the test approach up front and using JUnit and Mockito suites on every Jenkins build.
Education
Degrees, certifications, and relevant coursework
Technological University of the Shannon
Master of Science, Software Design with Cloud Native Computing
Master of Science in Software Design with Cloud Native Computing, completed in August 2026.
NED University of Engineering and Technology
Bachelor of Software Engineering, Software Engineering
Bachelor of Software Engineering (four-year honours degree, a computer science equivalent), completed in June 2022.
Tech stack
Software and tools used professionally
Availability
Location
IrelandAuthorized to work in
Salary expectations
Social media
Job categories
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