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MK@manpreetkaur8
Detail-oriented Quality Analyst with 3+ years in ETRM/CTRM manual testing and defect management.
IndiaI am a detail-oriented Quality Analyst with over three years of hands-on experience in the ETRM/CTRM domain, specializing in manual testing of .NET/C# ERP web applications. I design and execute comprehensive test plans and cases across regression, functional, sanity, system, performance, and integration testing.
I have effectively used tools such as Azure DevOps for test planning and bug tracking, Postman for API testing, MS SQL for data validation, and in-house tools for issue tracking. I have created Acceptance Test Plans, maintained help console content, and communicated testing insights clearly to stakeholders.
I enjoy mentoring new testers, presenting product knowledge in monthly sessions, and collaborating with developers and product managers to reproduce and verify fixes. I was nominated for an internal excellence award for my contributions and dedication.
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Work history, roles, and key accomplishments
Open Access Technology India
Jul 2024 - Present (1 year 4 months)
Lead testing of .NET/C# ETRM/CTRM web applications across regression, functional, performance and integration phases; authored Acceptance Test Plans and reduced support requests by improving Help Console content. Mentored new testers, coordinated with dev/product teams to reproduce and verify fixes, and was nominated for the OATI Excellence Award.
Degrees, certifications, and relevant coursework
UIOnline Course Certificate, Manual Testing / Agile
Completed an online course in Manual Testing and Agile with Jira (issued March 2025).
GIProfessional Certificate, Software Testing / Project Management
Completed professional certifications in Jira Project Management and Software Testing (issued June 2023).
PPBachelor of Technology, Computer Science and Engineering
2018 - 2022
Grade: 8.11 CGPA
Bachelor of Technology in Computer Science and Engineering with a CGPA of 8.11 completed from July 2018 to July 2022.
Senior Secondary Certificate, Senior Secondary (General)
2016 - 2018
Grade: 66.6%
Completed senior secondary education with a percentage of 66.6 between April 2016 and April 2018.
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