Mangesh Sutar

Acted as a role model for best system design practices in the company, and strive for reducing complexity and building simple and elegant systems

Worked on implementing HIPAA (Health Insurance Portability and Accountability Act) compliance.
# Worked on implementing the Amazon SQS (Simple Queue Service).
# Worked on implementing the apache Kafka for publish and consume the event.
# Configured the bricks deployment & VPC (Virtual Private Cloud) for services. # Implementing CRUD for services like tag, document upload etc.

Acquired by Interactive Intelligence.

Work with API Engineering team on a product to give a helpdesk support, to give customers a memorable experience with the best live Chat and In-App Support.
# Implemented CRUD for various modules like group, agent, status, priority, type etc. # Implemented real time routing system, tickets are assigned to agent according to specified criteria.

# Worked with Portal Domestic Team: Portal Domestic Team used to create WAP product UI & Logic implementation Subscription, top up and un-subscription of product, for downloading and searching HUNGAMA mobile Content (Wallpaper, Songs, Themes, Ringtones, and Screensaver etc.).
# Developed CMT provisions which reflects in product UI.
# Worked with Operator Operation Team.

# Project Requirement analysis & documenting requirements . # Worked on Project Coding & Building functionality modules. # Writing & Optimizing Query.
# Used Core PHP.
# The system Provides Customer support Functionality like registration of new contract, Providing services to customer etc.