Open to opportunities

Majlinda Gradica

@majlindagradica

Program Officer Administrator - Supervisor at Service Nova Scotia, supervising audit work and reviewing tax assessments and reports.

Canada

Message

At Service Nova Scotia, I lead and supervise an audit team, supporting quality and compliance with audit standards and provincial tax legislation.

I manage audit engagements from planning to completion and review adjustments, notices of assessment, and Nova Scotia Indian Fuel Tax Exemption reports for accuracy. As an Auditor, I reconciled fuel, tobacco, and vaping tax revenue and worked with agents and vendors on returns and refund claims.

Previously, I processed program claims at Nova Scotia Business Inc. and handled finance work at Canada Post Corporation and government departments. My experience includes SAP, AMANDA Collections, internal audit, and financial reporting.

Experience

Work history, roles, and key accomplishments

Current

Program Officer Administrator - Supervisor

Current

Service Nova Scotia

Jan 2024 - Present (2 years 10 months)

Leading and supervising a team of auditors to ensure quality and compliance with audit standards and relevant acts. Providing guidance and training to audit team members, reviewing and approving adjustments and reports, and managing audit engagements.

Audit Supervision GAAS US GAAP Revenue Act Sales Tax Act PPPA Act Training Compliance

Auditor

Service Nova Scotia

Jan 2022 - Dec 2024 (2 years 11 months)

Ensured proper acquisition, use, and disposition of taxable and tax-exempt products, and reconciled fuel, tobacco, and vaping tax revenues using SAP. Worked with agents on returns and refund claims, and monitored tax account activity.

SAP AMANDA Cognos Tax Compliance Reconciliations Audit Revenue Act

Program Claims Coordinator

Nova Scotia Business Inc.

Jan 2017 - Dec 2022 (5 years 11 months)

Ensured claim information met program guidelines, provided customer service, and processed claims for government programs including COVID-19 support programs. Analyzed claim packages and prepared reports on agreements and disbursements.

Claims Processing Customer Service Data Analysis Reporting Program Management

Finance Officer

Canada Post Corporation

Jan 2009 - Dec 2017 (8 years 11 months)

Created sales orders and processed invoices in SAP for enterprise solution groups. Prepared financial reports, conducted quarterly internal audit certifications, and released business cases for contracts.

SAP Financial Reporting Internal Audit Invoicing Contract Management

Finance Assistance

Public Works and Government Service Canada

Jan 2008 - Dec 2009 (1 year 11 months)

Processed payments and created purchase orders and requisitions in SAP. Updated databases using Lotus and Excel, and generated reports for project specialists.

SAP Lotus Excel Purchase Order Financial Administration Act

Administrative Assistant

Department of Transportation and Public Work

Jan 2005 - Dec 2008 (3 years 11 months)

Processed SAP functions including purchase requisitions, purchase orders, and inventory control. Entered timesheets for 40 employees, coordinated training for 50 staff, and acted as JOHS committee secretary.

SAP Administrative Support training coordination Inventory Control Timesheets