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@maguser

QMS Quality Manager at Thermo Fisher Scientific who cut CAPA extensions from 53% to 14% and leads site Management Review reporting.

United States
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At Thermo Fisher Scientific, I lead site Quality Systems governance for ISO 13485:2016-regulated IVD operations. I established and lead the Monthly CAPA Review Board and present CAPA and change-control performance, trends, and risks at site Management Review.

I reduced the proportion of CAPAs requiring extensions from 53% to 14% by implementing an overdue-CAPA escalation process with owner accountability and recovery planning. I also led a cross-functional, multi-site change-control Kaizen that reduced average cycle time from 289 days to 108 days.

At INDIVIOR, I worked remotely as a Quality reviewer and approver in Veeva QualityDocs, Veeva QMS, Veeva Vault RIM Suite, and TrackWise. I reviewed controlled documents, change controls, deviations, and validation records while supporting pharmaceutical Quality and Validation oversight.

Earlier, at PFIZER INC., I supported capital-project validation and pharmaceutical process engineering, including equipment qualification and change management. I’m a Certified Root Cause Investigator Trainer and hold Lean Six Sigma Green Belt and CAPA Academy Gold certifications.

Experience

Work history, roles, and key accomplishments

TS
Current

QMS Quality Manager

Dec 2022 - Present (3 years 10 months)

Lead site Quality Systems governance within ISO 13485:2016-regulated IVD manufacturing, including CAPA, change control, and Management Review. Reduced CAPA extensions from 53% to 14% and change control cycle time from 289 days to 108 days.

Indivior logoIN

Quality / Validation Engineer

Dec 2020 - Dec 2022 (2 years)

Provided remote Quality and Validation oversight for pharmaceutical product lines, GxP computerized systems, and outsourced manufacturing. Reviewed and approved controlled documents, change controls, deviations, and validation records in Veeva and TrackWise.

Education

Degrees, certifications, and relevant coursework

TS

Thermo Fisher Scientific

Certified Root Cause Investigator Trainer, Root Cause Investigation

Completed a 23-hour investigator-trainer program covering 17 modules and 31 topics, qualifying to train and coach personnel in structured root cause investigation methodology.

TS

Thermo Fisher Scientific

Lean Six Sigma Green Belt, Lean Six Sigma

Applied continuous-improvement and Kaizen methods to Quality-system process performance.

PF

Pfizer

Agile Project Management, Project Management

Agile Project Management certification from Pfizer in 2021.

PR

ProPharma

Process Validation Training, Process Validation

Process Validation Training from ProPharma in 2014.

St. Louis University logoSU

St. Louis University

Bachelor of Science, Biomedical Engineering

Bachelor of Science in Biomedical Engineering from St. Louis University, Parks College of Engineering, with a minor in Engineering Mathematics, completed in May 2007.

Tech stack

Software and tools used professionally

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