At Playlist, I owned implementation and resilience engineering for a distributed synchronization platform serving 10K+ retail locations and processing 100K+ records per day. I introduced asynchronous workflows that brought sync latency from hours to near real-time and cut data inconsistencies by 90%.
At Energy Exemplar, I led teams building microservices for PLEXOS Trader View and a cross-platform Excel add-in. The add-in improved enterprise data editing efficiency by 90%, and the new version supported Excel on the web and macOS.
Earlier, at Dell International Services, I enhanced a B2B customer onboarding system and reduced onboarding time from 26 minutes to 2 seconds. I also developed enterprise APIs and data pipelines, and built a country migration tool that contributed to a 10% cost reduction.

