Madhu Mitha User

I am a dedicated data scientist and AI/ML engineer with a strong foundation in data research, web scraping, and visualization. My expertise lies in leveraging Python, Natural Language Processing (NLP), and Machine Learning to build innovative solutions that drive strategic decision-making and optimize business processes. I am passionate about extracting meaningful insights from complex data sets and utilizing them to support business growth.

Currently, I am working as a Research Analyst at Creamcollar, where I have applied large language models (LLMs) to extract structured insights from unstructured job and role data. My work has supported innovations in Software-Defined Vehicles (SDVs) and role intelligence. I have also designed and deployed LLM-powered Python pipelines and developed web scraping frameworks to intelligently categorize job roles across various domains.

Previously, I served as an ML Engineer at Topnotch Services, where I designed and deployed an NLP-powered chatbot to automate customer support workflows. My experience includes managing end-to-end ML workflows and collaborating with clients to enhance contextual understanding and usability of AI-driven solutions. I hold a Master's in Data Science from SRM Institute of Science and Technology and a Bachelor's in Information Technology from Tamilnadu College of Engineering.