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Mackensie Drenth

@mackensiedrenth

Message

I lead fast-paced food service shifts while delivering accurate, friendly customer experiences.

United States

Message

I've built four years of customer service and food preparation experience across Tropical Smoothie Cafe, Haagen-Dazs, Larson's Mercantile, and Fareway Stores. I handle transactions accurately, prepare food to established standards, and keep customer experiences positive during busy periods.

As a Tropical Smoothie Cafe Shift Leader, I open and close the store, count cash drawers, organize prep lists, direct team members, and resolve customer concerns. I'm also pursuing a Bachelor of Science in Psychology at the University of Central Florida.

Experience

Work history, roles, and key accomplishments

Current

Shift Leader

Current

Tropical Smoothie Cafe

Jul 2022 - Present (4 years 2 months)

Provided exceptional customer service and efficiently operated the cash register. Prepared food items according to recipes and collaborated with team members to ensure smooth workflow during busy periods.

Customer Service Cash Handling Food Preparation Teamwork Time Management

Ice Cream Server

Haagen Dazs

Oct 2021 - Jun 2022 (8 months)

Scooped and served ice cream, operated the cash register, and handled customer complaints. Collaborated with team members to maintain smooth workflow during busy periods.

Customer Service Cash Handling Food Service Teamwork

Cashier

Larson's Mercantile

Mar 2021 - Jul 2021 (4 months)

Provided exceptional customer service and processed transactions accurately, handling cash, credit cards, and electronic payments.

Customer Service Cash Handling Point of Sale

Bagger/Stocker

Fareway Stores, Inc.

Apr 2020 - Sep 2020 (5 months)

Efficiently bagged groceries and assisted in loading them into customer vehicles. Restocked shelves with inventory, ensuring products were organized and accessible.

Customer Service Inventory Management Organization