At Microsoft, I architected and shipped a production RAG triage agent on Claude Sonnet that cut escalation resolution time by 95%. I also designed an MCP multi-agent log analysis system and built an AI Engineering Assistant on Azure AI Foundry.
Previously at Infosys, I owned the customer engagement lifecycle for AWS, GCP and Azure migrations, from pre-sales solution design through delivery. I’ve also led banking engagements across India and APAC, advised executives up to CISO and board level, and worked on security testing at Cognizant.

