Lyssa Umwali

Post and reconcile 100% of daily customer payments to ensure zero-error allocation across guest and corporate accounts. Manage end-to-end AR profiles and credit account setup, resolving discrepancies within the same billing cycle.

Processed supplier payments and prepared monthly payment forecast reports, supporting consistent cash flow planning. Performed RRA tax reconciliation and supplier statement reconciliations, ensuring full regulatory compliance and zero audit findings over 2.5 years.

Supported end-to-end procurement of goods and services, coordinating with vendors to ensure timely delivery in compliance with hotel procurement policies. Performed physical and systematic goods receiving in the Material Control System, enforcing quality standards for 100% of inbound stock.

Implemented inventory control procedures that maintained consistent stock levels, reducing shortfalls and preventing over-purchasing. Conducted regular inventory audits and data analysis to support accurate cost reporting and budget adherence.

Supported procurement operations in compliance with hotel policy, ensuring all purchases followed approval protocols. Coordinated hotel logistics activities to ensure efficient operations across departments in line with standard operating procedures.

Completed certification in Inventory Management.

Completed certification in Supply Chain & Operations Management.

Completed certification in Managing Logistics.

Completed certification in Analysis & Reporting for Supply Chain Management.

Pursued an MBA with a focus on strategic management, leadership, financial acumen, and team management.

Completed certification in Cybersecurity Awareness.

Earned a Bachelor of Business Management with a focus on strategic supply chain management, procurement law, and contract administration.

Completed soft skills training.