Open to opportunities

lynette hartzenberg

@lynettehartzenberg

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Highly organized office administrator with strong customer service skills.

South Africa

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What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to utilize my organizational skills.

I am a highly organized and dependable office administrator with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. My experience spans various roles, including cashier, office manager, and customer service consultant, where I have consistently demonstrated a willingness to take on additional responsibilities to contribute to team goals.

In my most recent position as an Office Manager at Fairdeal Scrap Metals, I oversaw the recycling pickup and drop-off program, coordinated schedules, and ensured the accuracy of employee records. My attention to detail and strong organizational skills allowed me to compile VAT spreadsheets and manage financial transactions efficiently. I thrive in environments where I can assist customers and streamline operations, ensuring a high level of service quality.

Throughout my career, I have developed strong customer service skills, resolving complaints and assisting customers with their needs. I am passionate about contributing to a team and am always looking for ways to improve processes and enhance customer satisfaction.

Experience

Work history, roles, and key accomplishments

Cashier

Salvage and Recycling

Mar 2023 - Jun 2025 (2 years 3 months)

Accurately processed financial transactions including cash, credit, and other payment methods, issuing receipts and change. Verified transactions against prohibited item lists and vehicle information, maintaining accurate records.

Payment Processing Customer Service Record keeping

Office Manager

Fairdeal Scrap Metals

Apr 2020 - Dec 2022 (2 years 8 months)

Oversaw and facilitated recycling pickup and drop-off programs, coordinating collection schedules to optimize service quality and efficiency. Managed administrative tasks including preparing bills, statements, customer receipts, and maintaining employee attendance and payroll records.

Recycling Coordination Administrative Support Billing Payroll VAT Spreadsheets Record keeping Fleet Management

Customer Service Consultant

Dis-Chem Pharmacy

Jan 2015 - Feb 2020 (5 years 1 month)

Resolved customer complaints via various channels and assisted with order placement, refunds, or exchanges. Managed data capturing, database updates, and inventory control of promotional items.

Customer Service Database Management Inventory Control

Stock Controller

Wappoint

Oct 2013 - Dec 2014 (1 year 2 months)

Ensured sufficient stock levels against planning and prepared Expo stock for weekly events. Managed purchase details, placed orders to replenish merchandise, and forecasted supply and demand.

Stock Control Inventory Management Supply Chain Order Placement Forecasting POS Machine Maintenance

Administrator

Altech Nupay

Feb 2012 - Sep 2013 (1 year 7 months)

Processed files from Altech Head Office, ensuring documentation accuracy. Prepared sales documentation and provided support to field sales representatives.

Sales Support Report Writing ITC Checks Merchant Allocation

Various Positions

Standard Bank

Jan 1999 - Jan 2006 (7 years)

Performed various roles including customer consultant, bank teller, treasury custodian, and central teller. Gained diverse experience in banking operations and customer service.

Customer Service Treasury Management Banking Operations

Education

Degrees, certifications, and relevant coursework

BOSTON CITY COLLEGE

Diploma, Human Resource Management

Pursued a diploma in Human Resource Management, focusing on key HR principles and practices. The program was not completed, concluding in the second year of study.

High School Florida

Grade 12, General Studies

Completed secondary education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.