At HSBC GSC Colombo, I oversee case intake for Singapore Financial Crime Investigations, coordinating referrals and Unusual Activity Reports (UARs). I review account information, transactions, and supporting records to assess concerns and determine appropriate case outcomes or escalations.
I prepare management information on case volumes, turnaround times, workflow, and operational trends. I also identify process improvements and provide guidance on referral standards and documentation.
Earlier at HSBC, I investigated suspicious transactions, prepared reports for relevant authorities, and reviewed AML risks. In security and compliance data matching, I investigated sanctions and name-screening results and checked KYC information. I hold a Certificate in Compliance from the International Compliance Association.
