Open to opportunities

Luis Gerardo Juangorena Zamora

@luisgerardojuangoren

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QA Tester and Computer Systems Engineer building quality AI-enabled products.

Mexico

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What I'm looking for

I’m looking for a role where I can own quality end-to-end—manual and automation—while using my QA background to help build reliable AI agents and production-ready features through testing, monitoring, and continuous improvement.

I’m a Computer Systems Engineer and QA Tester committed to turning what I know into results on every project. I focus on delivering quality through dedication, responsibility, teamwork, and continuous learning, and I actively look for challenges that help me grow professionally and personally.

In my QA roles, I validated end-to-end order and app flows, executed web and mobile test cases, and managed defects through the full Jira defect life cycle. I’ve also designed test matrices, run E2E and UAT testing for telecommunications software, and coordinated test execution while tracking outcomes for the team.

More recently, I’ve applied my QA mindset to AI agent development, building and deploying agents with CrewAI, LangGraph, AutoGen, and RAG. I audit agent outputs, detect hallucinations, write tests, and help deploy to production with monitoring, logging, and security controls.

Experience

Work history, roles, and key accomplishments

Current

AI Agent Development

Current

Personal Projects

Mar 2026 - Present (4 months)

Built and deployed AI agents using CrewAI, LangGraph, AutoGen, and RAG, including projects such as a career digital twin and an SDR email agent. Applied QA practices by auditing outputs for hallucinations, writing tests, and deploying to production with monitoring, logging, and security controls.

Crew AI LangGraph AutoGen RAG Embeddings Semantic Search MCP Servers APIs AI Agent Evaluation Hallucination Detection Test Writing Monitoring Logging Security Controls

QA Tester

SAHURO

Jan 2024 - Feb 2025 (1 year 1 month)

Validated end-to-end order flow for Farmacias del Ahorro's online store and mobile app, from purchase through order processing. Executed web and mobile test cases and tracked the full defect lifecycle in Jira until resolution.

Manual Testing Web Testing Mobile Testing Validation Jira

Test Analyst

Neoris México

Jul 2022 - Sep 2023 (1 year 2 months)

Designed test matrices and executed test cases, reporting execution status to the team during telecom software testing for Telcel. Performed manual and black-box testing during E2E and UAT phases, managing test cells and defect tracking in Jira.

Test Matrices Manual Testing Black Box Testing E2E Testing UAT Test Execution Jira Telecom Testing

Jr Tester (Intern)

Neoris México

Sep 2021 - Jul 2022 (10 months)

Created and executed test cases across multiple OXXO platforms (POS, Integration, Web, Workflow, BI/IMA, RMS, RDM, EBS). Ran manual tests in ALM Octane and used SQL to extract and compare data for testing, documenting defects found.

Manual Testing Octane Defect Documentation OXXO Platform Testing POS Integration Testing Web Testing