lorenc leka
@lorencleka
Business Intelligence developer and data analyst driving analytics and integrations.
AlbaniaWhat I'm looking for
I am a Business Intelligence Developer and Data Analyst with over 10 years' experience in pharmaceutical and service industries, focused on delivering actionable insights and supporting digital transformation initiatives.
I design and implement data solutions, build KPI dashboards, and integrate ERP/CRM systems, with hands-on experience in SQL, Python, Power BI and ETL automation.
At Dompé Farmaceutici I led ERP implementations, data migrations, and created 20+ Power BI projects for CRM, Order Taking and Workforce Management; at Assisdigital I built automated ETL pipelines and a Python Flask app that halved manual reporting effort.
I combine technical rigor with business understanding, producing clear documentation, running UAT, and partnering with stakeholders to ensure data solutions deliver measurable value.
Experience
Work history, roles, and key accomplishments
Business System Analyst
Dompe Farmaceutici
Oct 2023 - Present (1 year 11 months)
Implemented and maintained ERP/SAP solutions for pharmaceutical operations, delivered 20+ Power BI dashboards and led data migration to a new CRM while authoring KPI/reporting documentation and UAT processes.
Senior BI/Data Analyst
AssistDigital SPA
Feb 2018 - Oct 2022 (4 years 8 months)
Built real-time KPI dashboards and automated ETL pipelines, delivered regular control-room reports and a Python Flask app that reduced manual reporting workload by 50%; recognized as Employee of the Year.
Technical Coordinator
FastCall SHKP
Mar 2014 - May 2018 (4 years 2 months)
Managed workforce planning and weekly shift schedules, analyzed agent performance and costs to set KPI targets, and provided statistical insights using STATA to improve contact center operations.
IT Technician
ADS Constructions
Mar 2012 - May 2013 (1 year 2 months)
Installed and maintained hardware and software systems, provided daily operational support and troubleshooting, and managed network backups to ensure continuity of business systems.
Education
Degrees, certifications, and relevant coursework
UTUniversity of Tirana
Bachelor Degree, Computer Science
Bachelor Degree in Computer Science from the University of Tirana.
UTUniversity of Tirana
Master’s Degree, Informatics for Business
Master’s Degree in Informatics for Business from the University of Tirana.
Availability
Location
AlbaniaAuthorized to work in
Job categories
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