At Ahold Delhaize / Retail Business Services / ADUSA, I directed an enterprise resiliency, technology-risk, and control-governance portfolio across five business units in two countries. I led a global team and governed the control lifecycle across 200+ controls and 26 owners.
I designed and governed ServiceNow IRM/GRC and disaster recovery workflows, reducing manual evidence effort by 25% and audit-preparation effort by 40%. I also rationalized common controls, retiring 62 redundant controls while preserving coverage.
Earlier, at Ahold / Retail Business Services, I led worldwide IT audit and compliance assurance and administered RSA Archer for 300 ITGCs and 400+ technology risks. I hold CISA and CRISC certifications, an MBA from Clemson University, and a B.S. in Business Management & Computer Science from Mount Olive College.
