Limakatso Ralesupi

Provided exceptional customer service in a luxury dining atmosphere, engaging with international clientele and facilitating clear communication across language barriers.

Delivered comprehensive English tutoring to beginners, students, and professionals, employing learner-centered methodologies and curating lessons based on students' skills, interests, and cultural backgrounds.

Delivered exemplary guest services in a prestigious hotel setting, engaging daily with international guests from diverse linguistic and cultural backgrounds.

Delivered exemplary service to discerning clientele, ensuring a memorable fine dining experience, and trained and mentored junior staff.

Executed food and beverage services in collaboration with senior staff, and received training in wine service and menu knowledge.

Collaborated with senior staff to deliver outstanding customer service, managed tables, orders, and payments, and developed strong point-of-sale system knowledge.

Acquired extensive experience in classroom management, lesson planning, and language instruction by supporting the lead teacher in a high school setting.

Provided free tutoring sessions to first-year and second-year students, organized practical sessions, and assisted with assignments and review sessions.

Completed a 120-hour Teaching English as a Foreign Language (TEFL) course in January 2025.

Honours degree from the University of Cape Town, completed in 2023.

Bachelor of Education degree from the National University of Lesotho, completed in 2021.