LSLilly Shihepo
@lillyshihepo
TEFL-certified remote operations specialist skilled in AI data training, transcription, and virtual business support.
NamibiaWhat I'm looking for
I am a TEFL-certified remote operations specialist with a B.BA (Honors) and hands-on experience in AI data training, transcription, and virtual business support.
I have managed high-value technical administration for diamond mapping, ensuring complete traceability and producing accuracy-critical reports and SOPs that reduced documentation errors.
In remote and hybrid roles I have overseen inquiry-to-enrollment lifecycles, CRM and database management, high-precision data quality assurance for mapping systems, and delivered business English coaching using AI-augmented tools.
I bring operational excellence, demonstrated sponsorship and membership achievements, and a track record of collaborating with international clients and cross-functional teams to improve processes and data integrity.
Experience
Work history, roles, and key accomplishments
PRDeliver business English coaching to global clients via virtual classrooms and produce detailed session summaries and audio-to-text transcriptions using AI-augmented tools.
Diamond Mapper / Administrative Support
Andre Messika Diamonds
Apr 2022 - Present (3 years 10 months)
Managed precise mapping and digital documentation of high-value assets ensuring traceability for international audits; drafted SOPs that reduced documentation errors and maintained rigorous inventory records.
Admissions Counselor
Atlantic International University
Mar 2025 - Dec 2025 (9 months)
Managed inquiry-to-enrollment lifecycle including high-volume digital document verification and CRM/database management to support admissions operations.
Online Maps Update Specialist
Gini Talent
Jan 2025 - Oct 2025 (9 months)
Executed high-precision data entry and verification for global navigation systems and provided photographic evidence and structured feedback to improve ML landmark recognition.
Education
Degrees, certifications, and relevant coursework
International University of TEFL Professional Institute
Bachelor (Honors), Teaching English as a Foreign Language; Business Administration Research
Activities and societies: TEFL certification; research in business administration; online teacher training
Completed a Bachelor (Honors) and TEFL certification with coursework focused on teaching English and research in business administration.
Decibels Management - Teacher Record
Certificate, Teacher Training / Management
2019 - 2024
Activities and societies: Teacher record maintenance; professional development in teaching
Completed a professional certificate program related to teaching and management recorded under Decibels Management.
Availability
Location
NamibiaAuthorized to work in
Job categories
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