LILA WOKILI
@lilawokili
I review and validate documents, content, and sensitive records for accuracy, consistency, and compliance.
What I'm looking for
I've supported records review, data validation, and traceable documentation at the ECOWAS Commission and Madi Empire Properties, including files containing personally identifiable information.
In my current customer care role, I review client records, flag inconsistencies, proofread client-facing materials, and track recurring data trends to improve processes using Google Workspace.
I'm comfortable following guidelines and taxonomies, performing QA checks, handling sensitive content confidentially, and working independently in remote, contractor-style environments.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Madi Empire Properties
Jun 2025 - Present (1 year 4 months)
Reviews client inquiries and records for accuracy, flagging inconsistencies to maintain data integrity. Maintains detailed documentation and drafts client-facing materials, tracking data trends for process improvements.
Education
Degrees, certifications, and relevant coursework
Kogi State University
Bachelor of Science, Public Administration
Earned a Bachelor of Science in Public Administration from Kogi State University, Anyigba, in 2024.
Senior Secondary School, Wuse Zone 3
WASSCE, General Studies
Completed the West African Senior School Certificate Examination (WASSCE) in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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