Lazola Bottoman
@lazolabottoman
Customer-focused cashier and fashion assistant with strong interpersonal skills.
South AfricaWhat I'm looking for
I’m a cashier and fashion assistant who delivers fair, friendly, and courteous customer service while resolving customer issues and answering questions. I focus on creating a positive customer experience and supporting the team to achieve shared results.
In my roles at Markham and Choice Clothing, I register sales on a cash register by scanning items, itemizing and totaling purchases. I also balance the cash drawer by counting cash at the beginning and end of each shift, receive and acknowledge stock, and help with general public assistance in the centre.
I’m also building my business and HR capability through a Higher Certificate in Business Administration (NQF Level 5) and a Human Resource Management short course. Alongside my retail work, I strengthen my computer literacy using tools like Ms Word, Ms excel, Ms PowerPoint, and internet and email.
Experience
Work history, roles, and key accomplishments
Cashier and Fashion Assistant
Markham (Fort Beaufort)
Oct 2021 - Present (4 years 9 months)
Provide fair, friendly customer service, resolve customer issues, and register sales by scanning, itemizing, and totaling purchases. Balance the cash drawer and complete daily admin filing and stock receiving while supporting the store team.
Cashier and Fashion Assistant
Choice Clothing (Aliwal North)
Dec 2020 - Sep 2021 (9 months)
Provide positive, courteous customer service by resolving customer questions and registering sales on the cash register. Balance the cash drawer and complete weekly reporting to the store manager.
Education
Degrees, certifications, and relevant coursework
IQ Academy
Higher Certificate: Business Administration, Business Administration
2023 - 2024
Completed a Higher Certificate in Business Administration (NQF Level 5) through IQ Academy from July 2023 to November 2024. Covered modules including Business Management, Human Resource Management, Leadership, Marketing, Finance for Managers, and Project Management.
University of Cape Town (GetSmarter)
Human Resource Management (Short Course), Human Resource Management
2015 -
Completed an online Human Resource Management short course with the University of Cape Town (GetSmarter) from 1 April 2015 to 30 June 2015. Topics included recruitment, selection, performance management, and strategic HR management.
Silulo Ulutho Technologies (Queenstown)
Computer Literacy Course, Computer Literacy
2012 -
Completed a Computer Literacy course at Silulo Ulutho Technologies from July 2012 to December 2012. Included training on computers, Windows, MS Word, MS Excel, MS PowerPoint, and internet/email use.
Bishop Demont Secondary School
Grade 12 (Matric), General Education
2004 -
Completed Grade 12 (Matric) at Bishop Demont Secondary School in 2004.
Availability
Location
South AfricaAuthorized to work in
Job categories
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