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Lauren C

@laurenc

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UX designer at JPMorgan Chase who designed self-serve billing and performance tools for advertising platforms.

United States

Message

At JPMorgan Chase & Co., I led design for experiences in Chase Media Solutions and Campaign Manager, including a billing flow for small business merchants and a performance dashboard for national brands and agencies.

I used customer data, A/B testing, and user interviews to shape product features and inform a strategic roadmap. Earlier, at Hanwha Techwin America, I coordinated product development and QA testing for baby monitors and security cameras.

Experience

Work history, roles, and key accomplishments

Sr. Associate UX Designer

JPMorgan Chase & Co.

Jan 2022 - Oct 2025 (3 years 9 months)

Led design for key experiences within Chase Media Solutions and Campaign Manager, including a billing flow for small business merchants and a performance dashboard. Collaborated with cross-functional teams and partnered with research to initiate A/B testing and user interviews.

UX Design Figma A B Testing Wireframing Prototyping User Research Agile Jira Confluence Design Systems

Associate Product Marketing

Hanwha Techwin America

Sep 2016 - Apr 2019 (2 years 7 months)

Coordinated with US and global teams to oversee product development and QA testing for baby monitors and security cameras. Managed marketing and sales communication assets and analyzed post-launch product performance.

Product Marketing QA Testing Market Analysis Social Media Monitoring Cross Functional Collaboration