k s
@ks03
I am a web developer and tech‑savvy customer service professional with coaching and esports experience.
What I'm looking for
I am a web design and development intern turned versatile tech professional with hands-on experience building and maintaining websites, performing QA, and guiding clients in CMS administration.
I bring strong customer-service instincts honed at Booking.com support roles and retail sales, plus proven resilience and teamwork from a career as a professional esports player ranked among Europe's top 100. I translate high-pressure competitive experience into clear communication, coaching, and actionable improvement plans.
I hold IT certifications in web design, multimedia and game development, am fluent in English and Greek, and seek roles where I can apply web skills, coaching, and creative multimedia work while continuing to learn and contribute in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Web Design Intern
NET22
Performed data entry for dynamic and static websites, conducted quality assurance on upcoming projects, and coached clients on CMS administration to resolve issues.
Customer Service Agent
Booking.com
Handled inbound calls, emails, and reservation inquiries, resolving complex customer and partner issues using ticketing systems and escalating to appropriate teams when needed.
Dota 2 Coach
Dota 2 Coaching
Analyzed replays, assessed player skill levels, and built actionable training plans to improve mechanics, game sense, and overall performance.
Salesman
Delicatessen Store
Managed on-site sales, cash register operations, and product preparation to maintain store operations and ensure customer satisfaction.
Professional Esports Player
Hippomaniacs
Ranked among the top 100 players in Europe, won multiple tournament prizes, and collaborated with international teams, developing high-pressure teamwork and resilience.
Education
Degrees, certifications, and relevant coursework
k hasn't added their education
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