Open to opportunities

k s

@ks03

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I am a web developer and tech‑savvy customer service professional with coaching and esports experience.

Greece

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What I'm looking for

I seek a hands-on web development or customer-facing role in a collaborative, fast-paced company where I can apply web design, CMS, and coaching skills while growing technical expertise.

I am a web design and development intern turned versatile tech professional with hands-on experience building and maintaining websites, performing QA, and guiding clients in CMS administration.

I bring strong customer-service instincts honed at Booking.com support roles and retail sales, plus proven resilience and teamwork from a career as a professional esports player ranked among Europe's top 100. I translate high-pressure competitive experience into clear communication, coaching, and actionable improvement plans.

I hold IT certifications in web design, multimedia and game development, am fluent in English and Greek, and seek roles where I can apply web skills, coaching, and creative multimedia work while continuing to learn and contribute in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Web Design Intern

NET22

Performed data entry for dynamic and static websites, conducted quality assurance on upcoming projects, and coached clients on CMS administration to resolve issues.

HTML CSS CMS WordPress Data Entry QA Testing

Customer Service Agent

Booking.com

Handled inbound calls, emails, and reservation inquiries, resolving complex customer and partner issues using ticketing systems and escalating to appropriate teams when needed.

Customer Support Ticketing Systems Email Support Problem Solving

Dota 2 Coach

Dota 2 Coaching

Analyzed replays, assessed player skill levels, and built actionable training plans to improve mechanics, game sense, and overall performance.

Coaching Training Plans Communication Feedback

Salesman

Delicatessen Store

Managed on-site sales, cash register operations, and product preparation to maintain store operations and ensure customer satisfaction.

Retail Sales Customer Service Product Preparation Point of Sale Inventory Management Food Safety

Professional Esports Player

Hippomaniacs

Ranked among the top 100 players in Europe, won multiple tournament prizes, and collaborated with international teams, developing high-pressure teamwork and resilience.

Dota 2 Tournaments High Pressure Decision Making Coaching