Open to opportunities

Kristel Ramos

@kristelramos

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Experienced caregiver and hospitality worker delivering reliable home care and excellent customer service.

United States

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What I'm looking for

I seek patient-focused caregiving or service roles where I can use my PCA/home health skills, bilingual communication, and strong customer-service background to support clients and contribute reliably.

I am an experienced caregiver and hospitality professional with a history of providing compassionate home care, PCA support, and strong customer service in retail and food service environments.

I have worked as a PCA/caregiver assisting with ADLs, medication reminders, bathing and dressing, and companion services, and I hold a Certified Home Health Aide credential and Food Handler Certification.

My retail and hospitality background includes roles as a grocery bagger, waitress/hostess, and busser where I focused on efficient service, customer satisfaction, stocking, and maintaining clean, organized spaces.

I am bilingual (English/Spanish), dependable, and skilled in time management, sanitation, basic computer tasks, and a range of home-care and maintenance duties. I am open to relocation and authorized to work in the U.S.

Experience

Work history, roles, and key accomplishments

Current

Residential Cleaner

Current

Homeaglow

Sep 2024 - Present (1 year)

Performed residential cleaning services for private clients, delivering sanitation, floor care, and window cleaning while maintaining client schedules and quality standards.

Residential Cleaning Window Cleaning Time Management Janitorial Experience Customer Service

PCA / Caregiver

KeepMeHome HomeCare LLC

Apr 2022 - Oct 2023 (1 year 6 months)

Provided personal care and companionship including bathing, dressing, medication reminders, shopping, and household cleaning for clients, supporting ADLs and patient monitoring.

Patient Care ADLS Home Care Time Management

Grocery Bagger

Price Chopper

Apr 2016 - Jul 2016 (3 months)

Positioned customers' purchases in bags to maximize space and ensured smooth checkout, providing outstanding customer service and assisting with stocking returned items.

Customer Service Stocking Retail Sales Time Management Communication

Waitress / Busser / Hostess

IHOP

Feb 2003 - Jul 2004 (1 year 5 months)

Processed customer orders, maintained dining area cleanliness, and delivered professional, courteous service to guests, enhancing guest satisfaction and operational flow.