kousalya v

I am a Claims Associate with over 11 years of experience focused on PPO claims and credentialing for US healthcare providers. I manage end-to-end credentialing, ensuring providers are added to network codes and all documentation is collected and verified.

At Guardian India Operations Pvt Ltd, I oversaw credentialing workflows, verified licenses, certifications, education, work history and references, and maintained compliance with client requirements and state laws. I have strong experience with CAQH, Cactus, and PPO enrollment processes.

Previously, I worked as a Junior Associate at HDB Financial Services, where I validated customer demographics, KYC documents, PAN/Form 60, credit histories, and performed contact point verifications to support lending processes.

I hold an MS/M.Sc in Computers and a BCA from Bharathidasan University, with a track record of maintaining process TATs and facilitating smooth provider integrations across multiple US states.