At KAIZEN IT Services Pvt. Ltd., I monitor and investigate security alerts using Microsoft Sentinel and Microsoft Defender for Endpoint. I validate incidents, triage alerts, and escalate confirmed threats.
I investigate phishing emails, malicious URLs, and endpoint detections, then track incidents in ManageEngine ServiceDesk Plus while maintaining SLA compliance. I also collaborate with infrastructure teams during containment and remediation.
At Alchemy Techsol, I performed continuous monitoring with IBM QRadar and analyzed firewall, endpoint, and email security alerts. I conducted IOC analysis using threat intelligence sources and prepared investigation notes and incident documentation.
At Mobile Programming, I monitored events in a 24x7 SOC environment, investigated suspicious email activity, and worked with Microsoft Purview DLP alerts. I also performed log analysis and initial incident validation, escalating verified incidents with evidence to senior analysts.
