Open to opportunities

Khalid id-ouarab

@khalididouarab

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Skilled ServiceNow Developer with a focus on IT service management.

Morocco

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What I'm looking for

I am looking for a dynamic role that fosters growth and innovation in IT service management.

As a dedicated ServiceNow Developer at Capgemini, I specialize in developing and customizing ServiceNow modules to enhance IT service management. My journey in technology began with a degree in Computer Science Engineering from Mohammed VI International Academy of Civil Aviation, where I honed my skills in software development and problem-solving.

In my current role, I have successfully implemented various ServiceNow scripts, managed data security, and developed workflows that streamline processes for clients. My previous internship experiences have equipped me with the ability to collaborate effectively with cross-functional teams and deliver solutions that meet client requirements. I am passionate about leveraging technology to improve efficiency and user experience.

Experience

Work history, roles, and key accomplishments

Current

Software Engineer - Servicenow Developer

Current

Capgemini

Sep 2023 - Present (1 year 10 months)

Developed and customized ServiceNow modules including Incident, Problem, and Change Management. Implemented various ServiceNow scripts such as Business Rules, Client Scripts, and UI Actions.

ServiceNow JavaScript Business Rules UI Actions ACLs

ServiceNow Developer Internship

Capgemini

Mar 2023 - Present (2 years 4 months)

Developed and customized ServiceNow applications to meet client requirements, enhancing IT service management. Implemented automated workflows and scripts using JavaScript and ServiceNow’s Glide API to improve process efficiency.

ServiceNow JavaScript ServiceNow Glide API Workflow Automation IT Service Management

Frontend Developer Intern

XHUB

Aug 2022 - Present (2 years 11 months)

Developed dynamic UI/UX using React and TypeScript, improving user interaction and experience. Integrated a Spring Boot backend with the frontend to manage data flow and handle API requests.

React TypeScript Spring Boot Gitlab Jira Agile Scrum

Education

Degrees, certifications, and relevant coursework

Mohammed VI International Academy of Civil Aviation - AIAC

Computer Science Engineering, Computer Science Engineering

2020 - 2023

Studied computer science engineering at Mohammed VI International Academy of Civil Aviation (AIAC) in Nouasser, Casablanca. Focused on core computer science principles and engineering applications.

Higher School Preparatory Classes CPGE R eda Slaoui

Mathematics and Physics, Mathematics and Physics

2018 - 2020

Completed Higher School Preparatory Classes (CPGE) at R
eda Slaoui in Agadir, specializing in Mathematics and Physics (MP). This program provided a strong foundation in scientific and mathematical principles.