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khaled quwaider

@khaledquwaider

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Business and Data Analyst at Arcades Avenue, using Power BI and Excel to drive 7–15% revenue growth.

United Arab Emirates

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At Arcades Avenue, I analyze sales trends and optimize conversion strategies using Power BI and Excel, contributing to a 7–15% increase in revenue. I also built interactive dashboards to track revenue, conversion rates, and customer retention.

At fam Properties, I analyzed client behavior and sales funnels, used Salesforce CRM data for segmentation and pipeline tracking, and forecasted revenue. I also built a Power BI dashboard analyzing 10,000+ sales records and completed the Google Data Analytics Professional Certificate.

Experience

Work history, roles, and key accomplishments

Current

Business/Data Analyst

Current

Arcades Avenue

Dec 2023 - Present (2 years 10 months)

Drove a 7–15% increase in revenue by analyzing sales trends and optimizing conversion strategies using Power BI and Excel. Built interactive dashboards to track KPIs and sales performance, and led cost-benefit and pricing analysis to improve profitability.

Power BI Excel SQL Data Visualization KPI Tracking Pricing Analysis Revenue Analytics Forecasting Data Cleaning

Property Consultant/ Data-Focused Sales Analyst

fam Properties

May 2021 - Nov 2023 (2 years 6 months)

Analyzed client behavior and sales funnel data to improve lead conversion, using CRM data (Salesforce) for segmentation and pipeline tracking. Built dashboards in Excel and Power BI to track sales performance and KPIs, and forecasted revenue using historical sales and market trends.

Salesforce Excel Power BI Data Analysis Funnel Analysis Forecasting ROI Reporting Pricing Strategies

Customer Service Representative/ Office Manager

Lujain Rent a Car

Sep 2016 - Feb 2019 (2 years 5 months)

Tracked customer interactions using CRM tools and analyzed patterns in support tickets. Created service reports, monitored KPIs, and provided data-backed recommendations for service improvements and client retention.

CRM Data Analysis KPI Monitoring Customer Segmentation Reporting Customer Retention