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Khaled Hammad

@khaledhammad

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Software engineer at Upwork who improved e-commerce conversion by 15% and built secure healthcare software.

Palestine, State of

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At Upwork, I developed an e-commerce platform with a checkout process that increased conversion by 15%, and designed a secure health application backend serving over 5,000 users. I also led development of a custom admin panel that reduced reporting time by 40 hours per month.

At ASHAL Education and Business LLC, I developed an online learning platform and later managed the technical department, overseeing the programming team, website, and server. I’ve also taught cybersecurity fundamentals and secure web development, and worked across Python, Django, data analysis, and technical project management.

Experience

Work history, roles, and key accomplishments

Software Engineer

Upwork

Sep 2025 - Feb 2026 (5 months)

Developed a high-traffic E-commerce platform including a user-friendly checkout process, achieving a 15% increase in conversion rates.
- Designed and implemented a Health application backend serving over 5,000 users, ensuring data security and compliance.
- Led the development of a custom admin panel, streamlining operations and reducing reporting time by 40 hours/month.

Project Program Coordinator

Solidarity for Our Struggles

Jan 2023 - Jan 2026 (3 years)

Coordinated the development of community-focused resources leading to a 20% increase in user engagement.

Technical Support Specialist

Canada

Aug 2023 - Aug 2025 (2 years)

Delivered technical support for complex software solutions, enhancing client satisfaction and reducing response time.

Cyber Security Instructor

Community Development and Media Center- Palestine

Mar 2025 - May 2025 (2 months)

Designed and delivered interactive training sessions on cybersecurity fundamentals, ethical hacking, and secure web development for youth and early-career professionals. Trained 60+ participants across multiple cohorts, focusing on practical tools, threat mitigation strategies, and digital safety awareness. Developed bilingual (Arabic & English) learning materials tailored to the Gaza tech ecosyst

Python Engineer

Hsoub Academy | أكاديمية حسوب

Jan 2024 - Jan 2025 (1 year)

I have successfully completed a full stack development program at Hassoub Academy, specializing in Python and Django along with artificial intelligence technologies. This training equipped me with the skills to build scalable web applications, implement backend functionalities, and integrate AI solutions. I am now proficient in developing robust applications that leverage modern technologies to so

Full stack and Project Management

ASHAL Education and Business LLC

Jan 2023 - Dec 2023 (11 months)

Initially I worked as a programmer at an educational platform where I developed and designed an online platform dedicated to students and academics for remote learning. This platform allowed users to access reliable and quality-assured resources, with the capability to download and categorize content by majors.

Later, I took on the role of Technical Department Manager, where I was responsible for

Frontend Developer

Ashal Company – Oman

Apr 2023 - Oct 2023 (6 months)

Developed backend services, improving application response speed by 35%. Managed and optimised PostgreSQL databases, reducing average query time by 40%. Designed responsive frontend interfaces, raising user satisfaction scores by 25%. Delivered rapid technical support, boosting client satisfaction by 30%. Supervised project delivery and monitored developer progress, achieving 95% on-time completio