Kerrie User
@kerrieuser
Motivated finance professional with strong customer service skills.
What I'm looking for
I am a friendly and highly organized finance professional with extensive experience in customer service and administrative operations. My career has been marked by a commitment to delivering outstanding client service and supporting back-office processes. Currently, I serve as a Finance Manager at Hastings Borough Council, where I collaborate with operational teams to enhance financial performance and identify cost-saving opportunities.
In my previous role as Assistant Finance Manager at Sevenoaks School, I was responsible for resolving finance and billing queries, supporting month-end close processes, and ensuring compliance with internal controls and external regulations. My educational background in Accounting and Finance from the University of Greenwich has equipped me with the necessary skills to excel in the finance sector.
I am keen on developing my skills within the UK fin-tech sector and contributing part-time to a dynamic team. I thrive in fast-paced environments and am dedicated to improving processes and delivering exceptional customer experiences.
Experience
Work history, roles, and key accomplishments
Finance Manager
Hastings Borough Council
Jan 2024 - Present (1 year 5 months)
Collaborated with operational teams regarding financial performance and identified cost-saving opportunities. Prepared monthly reports, tracking KPIs and acting as a key liaison between finance and operations.
Assistant Finance Manager
Sevenoaks School
Jan 2021 - Jan 2024 (3 years)
Responsible for resolution of all finance and billing queries and supported month-end close processes. Assisted with financial audits and ensured all records were in compliance with internal controls and external regulations.
School Finance & Admin Manager
Saint Cecilias School
Jan 2014 - Jan 2018 (4 years)
Managed school finances and administrative operations. Ensured efficient financial processes and record keeping.
Accounts Assistant
Athenaeum Hotel
Jan 2012 - Jan 2013 (1 year)
Supported the accounts department with various financial tasks. Assisted in maintaining accurate financial records.
Customer Service Assistant
House of Fraser
Jan 2005 - Jan 2012 (7 years)
Provided excellent customer service and resolved customer inquiries. Managed transactions and maintained customer satisfaction.
Education
Degrees, certifications, and relevant coursework
University of Greenwich
BA Accounting & Finance, Accounting & Finance
Studied accounting principles, financial management, and economic theories. Gained a comprehensive understanding of financial reporting and analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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