Keresha User

Performed compliance reviews and inspections of permitted entities to assess environmental resource impacts related to land development projects. Conducted surveillance and aerial reconnaissance for water quality violations and prepared written reports while coordinating compliance and enforcement with district staff and agencies.

Supported development and implementation of regulatory compliance programs for the water utilities department. Developed department-wide manuals and procedures, conducted facility site inspections, and analyzed laboratory/monitoring data to prepare reports and stakeholder correspondence.

Enforced state laws and rules through regulatory inspections and investigations, including monitoring and auditing seed-to-sale MMTC facility activities. Documented evidence and inspection findings in written reports and managed variances and documentation for new and changing facilities.

Served as lead inspector for the childcare program, training staff on inspection and complaint procedures while supporting supervision and development progress. Completed plan reviews and site evaluations for childcare, schools, and food establishments, and conducted health and safety compliance inspections and disaster-related assessments.

Conducted inspections of childcare facilities, K-12 schools, afterschool programs, and food service facilities to support compliance with federal, state, and local laws. Investigated food-borne illness outbreaks and sanitary nuisance complaints and coordinated joint investigations with state agencies.

Designed and delivered instruction aligned to state curriculum for core courses, electives, and vocational training. Monitored student progress, applied rules and procedures, and provided reports to the clinical team.

Instructed 10th–12th grade Chemistry and Earth-Space Science and middle school Science according to state and school board standards. Managed classroom and laboratory experiments, created differentiated lesson plans, and tracked student progress to develop improvement strategies.

Corresponded with financial institutions and managed customer accounts, disputes, and claims. Reviewed customer disputes, prepared counter-responses for compensation offers, and worked to resolve issues and improve satisfaction.

Supervised the science laboratory and supported classroom experiments and lab equipment. Maintained lab inventory and organized chemicals and supplies, and conducted Biology and Chemistry experiments and demonstrations with students.

Earned a Master of Science in Public Health from Grand Canyon University in 2014.

Activities and societies: Tri-Beta Biological Honors Society; Chemistry minor.

Earned a Bachelor of Science in Natural Science with a Chemistry minor from Daemen College in 2008.