On a retail loss-prevention platform used by major US retailers, I validate data and business logic across database, API, backend, and UI layers. I’ve caught significant defects before production, including one that would have made a process run more than 20 times longer than expected.
I review user stories and acceptance criteria before implementation, then use SQL Server and Postman to trace data flow and check backend-to-UI consistency. I also investigate complex behavior across components, reports, logs, and overnight batch processing.
At Jalasoft, I tested Android, iOS, and web CRM applications. I planned and executed test cases, investigated customer complaints, and led product demonstrations and user acceptance testing for groups of about 50 users.
Earlier, I tested healthcare and university CRM products at Digital Harbor and Jalasoft, and monitored servers supporting Western Union money-transfer operations. I also built static websites with Jekyll and WordPress, and I’m currently learning Playwright through introductory tests for a sample website.

