Looking for a job

Keith Jones

@keithjones1

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I keep high-volume records accurate and coordinate compliant client operations.

Kenya

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What I'm looking for

I'm looking to bring my organizational skills, data accuracy, client communication, and compliance support experience to a dynamic international team.

I've supported high-volume, compliance-driven operations at LifesinData, in the healthcare sector, and at CCI Kenya. I keep records accurate, confidential, and ready for reporting and audits.

At LifesinData, I entered, maintained, reviewed, and cleaned datasets while meeting strict data-processing turnaround times. I use Excel tools including VLOOKUP, Pivot Tables, and data cleaning to identify and correct discrepancies.

I've also coordinated urgent schedules and handled inbound and outbound calls, chats, and emails for client support. I enjoy keeping stakeholders informed and helping teams deliver smooth, timely service.

Experience

Work history, roles, and key accomplishments

Data Entry Specialist

LifesinData

Mar 2026 - Aug 2026 (5 months)

Accurately entered and maintained high volumes of data across internal systems, ensuring consistency and integrity of records. Reviewed and cleaned data sets to identify and correct discrepancies, supporting reliable reporting.

Data Entry Records Management Data Cleaning Confidentiality Compliance Reporting

Scheduler

Healthcare Sector

Feb 2025 - Mar 2026 (1 year 1 month)

Coordinated high-volume scheduling operations, ensuring timely service delivery and accurate record management. Maintained and updated client and caregiver records with a strong focus on accuracy and compliance.

Scheduling Coordination Records Management Client Communication Compliance Customer Service

Customer Service (SME)

CCI Kenya

Nov 2021 - Feb 2025 (3 years 3 months)

Handled high-volume inbound and outbound calls, live chats, and emails, delivering advanced client support in a compliance-driven environment. Maintained detailed records to support reporting, compliance checks, and audit readiness.

Customer Service Record keeping Compliance Audit Support Call Handling Live Chat Email Support Reporting