I build and automate Jira Data Center environments for 20+ teams, turning manual workflows into reliable ScriptRunner/Groovy automations and scalable platform configurations.
At Behpardaz Jahan, I engineer post-functions, listeners, scheduled jobs, and Behaviours that enforce business logic and reduce manual errors. I also build a custom REST API-based SLA and worklog dashboard with CSV export, JQL-driven status resolution, multi-select filtering, and live system health monitoring.
I'm leading a permission-scheme migration from direct user and group grants to a role-based access model, improving security, governance, and maintainability. I investigate database and application logs to isolate Jira performance bottlenecks and drive responsiveness improvements.
Previously at Ariana Labs, I administered self-hosted Jira Data Center across 20+ project teams, tuned JVM heap and garbage collection, managed plugins, and trained users on Jira best practices. My earlier technical support work at Snappfood strengthened my end-to-end troubleshooting and user-support approach.
