Karissa McDonald

Supported day-to-day operations for a large scripted television production, serving as a point of contact for 300+ crew members, vendors, and 15+ departments. Managed the season-long crafty budget, tracked expenses, and coordinated production meetings.

Promoted from Office Production Assistant to Office Production Secretary within 4 months. Managed vendors, created and distributed cast materials, and oversaw production office operations.

Coordinated outreach, website and social communications, and promotional materials for a 10-day collegiate program. Provided one-on-one resume and job-search support to students and curated event programming.

Collaborated with stakeholders to gather business requirements and translate them into detailed user stories, leading to the development of 20+ web pages and a federal budgeting tool. Broke high-level product ideas into actionable components.

Supported SaaS client onboarding by translating customer needs into workflows and training new users. Redesigned an Excel-based data collection process and created user guides and training materials.

Bachelor of Arts in French & Francophone Studies and American Studies.